Discovery & Design
We go from "we should use Copilot more" to "this is the exact workflow we're improving, this is how Copilot will help, and this is how we'll know it worked."
How it runs
- Find the real pain pointWhere the current process breaks, slows people down, or creates rework.
- Build a pain-point heat mapThe team's input, mapped to show where friction, repetition and risk sit.
- Redesign the workflow with the teamNot forcing Copilot in. Redesigning the work so Copilot has a useful job.
- Define the Copilot-enabled processWhere Copilot fits, what it needs, what it produces, how people use it.
- Agree the victory conditionTime saved, less rework, more consistency, faster decisions. Agreed upfront.
You walk away with
- A pain-point heat map and one clear workflow to improve
- An agreed, redesigned process
- A defined role for Copilot and a hypothesis for its impact
- Agreed success measures
- Team buy-in and a defined victory condition